Shipping Policy

Free Shipping on All Orders

At Magnaopt, we believe great products should come with great service — and that includes free shipping on every single order, no minimum purchase required. No hidden fees, no surprises at checkout.

Processing Time

All orders are carefully processed and packed within 1-3 business days of payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email with your tracking number once your order has been dispatched.

Estimated Delivery Times

Delivery times vary depending on your location:

  • United States: 7–15 business days
  • United Kingdom & Europe: 7–15 business days
  • Australia & New Zealand: 10–20 business days
  • Rest of the World: 10–25 business days

Please note that delivery times are estimates and may vary due to customs processing, local postal delays, or peak seasons.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package at any time. If you have not received your tracking information within 5 business days of placing your order, please contact us at support@magnaopt.com.

Customs & Import Duties

For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in our free shipping offer. We recommend checking with your local customs office for more information.

Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@magnaopt.com and we will do our best to resolve the issue promptly. We work closely with our shipping partners to ensure your order arrives safely.

Incorrect Shipping Address

Please ensure your shipping address is correct at the time of placing your order. Magnaopt is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@magnaopt.com and we will do our best to update it before dispatch.

Contact Us

Have questions about your shipment? We're here to help!

  • Email: support@magnaopt.com
  • Response time: 1-2 business days

Thank you for shopping with Magnaopt — we appreciate your trust and look forward to delivering happiness to your door!